Unless otherwise noted, all books available on this website are in electronic format only (.mobi and .epub). Because of this, it is very difficult to refund products as there is nothing the customer can return.
However, we understand that sometimes, mistakes happen. Sometimes, a book you've purchased simply isn't what you expected. Or perhaps, you downloaded the ebook and the file was corrupted. With this in mind, if you would like a refund or an exchange, please feel free to email managing editor Kent Holloway at firstname.lastname@example.org and explain your case. Refunds/exchanges will be handled on a case by case basis.
From time to time, we may have special product sales for signed or special edition print books. We do accept returns for these products and will refund your money on the return of the product to our office.
Product returns can be sent to:
Seven Realms Publishing, 4420 Carter Road #6, Saint Augustine, Florida 32086
Return postage will be included in the amount of the refund.